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Western Specialty Contractors

Western Specialty Contractors Recommends Contractors Adopt Quality Control Programs

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One of the most important aspects of construction is delivering a quality project. Owners hire contractors to perform a specific function, and they expect a superior product. Implementing a quality control program that evaluates the work process from initial steps all the way through to completion ensures customer satisfaction and long-term success, according to Eric Olson, Safety Director at Western Specialty Contractors.

“There are many benefits to implementing a quality control program. Many contractors may not see the value in it when looking at the upfront costs of a program, but ensuring a superior product delivers a number of benefits to the owners, consultants, facility managers and general contractors on a project,” said Olson. “In short, Western’s Quality Program was designed and developed with the explicit goal of adding measurable value to our customers.”

For over a century, St. Louis-based Western Specialty Contractors has made quality control a cornerstone of its organization and a part of its company culture — a sound quality control program that has attributed to Western’s long-term success and respect in the industry. Western celebrated its 100th anniversary in 2015 and ranks as one of the top 150 privately held companies in St. Louis based on revenue.

“It’s woven into the fabric of our daily work lives and integrated into every activity and process that we do,” said Olson. “Quality control is the foundation of a healthy, long-term relationship with our customers and an internal source of pride. Bottom line, quality is good for business.”

Olson suggests that when implementing a new quality control program, all employees should be fully trained on the value of the program and understand how to perform and document inspections correctly.

“If employees aren’t aware or don’t understand the value, they may just see the program as more paperwork and will not truly verify the quality of the performed work,” added Olson.

With a sustainable quality control system in place, the tangible benefits to construction companies are numerous:

  • Contractors complete work the right way, the first time, thus saving time and money on expensive re-work. Tearing out and re-installing defective material is almost always more expensive than the initial task.
  • Being forced to redo work increases employee risk. Doing a project the first time comes with injury risk, but that risk is tempered through earnings potential. All work should be completed as safely as possible. Performing the same work a second time for free increases employee exposures for little to no gain.
  • A well-documented quality control program can help with any future litigation. Documentation confirming the project was performed correctly goes a long way.
  • Finally, delivering a quality project ensures a happy customer. Happy customers are much more likely to hire the same contractors for future projects.

Western’s Quality Program is documented in its Quality Assurance and Quality Control Policy and Procedures manual. The multi-section manual details the specifics of Western’s program and illustrates:

  • Clearly defined roles and responsibilities
  • Well established document control
  • Detailed proposal preparation, project set-up and process controls
  • Strict guidelines on purchasing and material controls
  • Robust verification, inspection and testing protocols
  • Specific guidance in the identification of non-conforming actions and the necessary corrective procedures

Highlights of Western’s Quality Program also include:

  • Quality Control Inspection Sheets customized for each specific job
  • A Quality Control Supervisor (QCS) assigned to each project to ensure overall quality compliance
  • All materials inspected to insure conformance with project requirements before being released for use
  • A series of well-defined tests and inspections before, during and after construction to verify that all items conform to stated project requirements
  • A complete set of all documents required for the proper execution of work to be maintained on site

Western’s Quality program was derived and perfected from some of the best practices across a range of industries, including: Lean, ISO and Six Sigma.

Visit www.westernspecialtycontractors.com/about/quality-control/ for more information about Western’s Quality Program.

About Western Specialty Contractors

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. Western offers a nationwide network of expertise that building owners, engineers, architects and property managers can count on to develop cost-effective, corrective measures that can add years of useful life to a variety of structures including: industrial, commercial, healthcare, historic, educational and government buildings, parking structures and sports stadiums. Western is headquartered in St. Louis, MO with over 30 branch offices nationwide and employs more than 1,200 salaried and hourly professionals who offer the best, time-tested techniques and innovative technology. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

 

Western Specialty Contractors Restores Facade of Historic Downtown St. Louis Monogram Building

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Former 1900s women’s hatmaking factory and warehouse converted to luxury apartments

Western Specialty Contractors – St. Louis Masonry Restoration Branch recently completed a $1.2 million facade restoration of the historic Monogram Building at 1706 Washington Ave. in Downtown St. Louis.

Developer Michael Knight, a partner at Revive Capital Development of Kansas City, MO, converted the nine-story brick and terra cotta building, renamed Monogram on Washington, into 168 modern, luxury apartments (112 one-bedroom, 32 two-bedroom and 24 studio), complete with a roof-top pool. The building, which is listed on the National Register of Historic Places, originally opened in 1910 as a millinery factory and warehouse in the city’s former garment district.

Western Specialty Contractors first contracted with St. Louis-based general contractor Paric Corporation in November 2016 to begin work on the building’s west elevation while abatement work was getting started. This first phase included installation of 28 new window openings with new lintels and precast sills, 30% brick tuck pointing, pressure washing the entire facade and caulking all window perimeters. Western crews also cut an opening in the south elevation for a buck hoist to be installed. This first phase was completed in September 2017.

A second contract was issued to Western for additional facade restoration work to the north, south and east elevations. Western used two suspended scaffolding and four masons to complete the work in October 2017. The work included:

  • South elevation – tuck pointing 30% of brick joints and 25% of terra cotta joints, caulking all window perimeters and pressure washing
  • North and east elevations – tuck pointing 25% of terra cotta joints and all brick joints, pressure washing, and replacing 10 pieces of missing or damaged terra cotta with Fiber Reinforced Polymer (FRP) replicas

Paric, under the direction of the owner, had Western provide a 135-foot aerial lift so that the jobsite foreman, with assistance from the engineer, could inspect all elevations. Subsequently, Western’s scope of work increased to include tuck pointing all brick and terra cotta joints on the south, north and east elevations; plus replacing an additional 15 pieces of terra cotta with FRP.

With the scope of work more than doubling for Western’s crews, the change proved to be a challenge to the overall schedule for the building’s new roof and pool installation. Western was able to meet the original schedule by adding two swing stages and six more masons working 10-hour shifts, seven days a week. The final facade restoration work was completed in February 2018.

Architect: BNIM

Structural Engineer: Bob D. Campbell and Co.

Historic Preservation: Rosin Preservation

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Western Specialty Contractors Provides Seven Safety Tips to Protect Construction Workers From Extreme Heat

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Summer is a great time for construction work, but a brutal time for construction workers. Excessive heat and sun exposure pose significant dangers, such as sunburn, dehydration, heat cramps, heat exhaustion and heat stroke. Every year, construction workers become ill on the job and some even lose their lives due to heat exposure.

To protect its workers from the extreme summer heat, Western Specialty Contractors manages a heat illness training program and a safety hotline for its employees.

As part of the program, training is provided to all employees and supervisors who work in high temperatures. Training topics include: how heat can affect the body, how to identify the signs and symptoms of various heat-related illnesses, and what to do if a co-worker is experiencing symptoms of a heat-related illness. Western also regulates the hotter environment by providing water and shade to workers and by having supervisors and safety managers monitor the heat index so that the proper protective measures can be taken.

“It is important particularly during the summer months that outdoor workers drink plenty of fluids to help prevent dehydration, which is the primary cause of heat cramps and heat exhaustion,” said Cameron Samuel, Assistant Safety Director at Western Specialty Contractors.

Cameron, who has training and experience managing the health and safety of outdoor workers, offers the following tips for preventing heat-related illnesses on a construction jobsite:

  • Drink water frequently and drink enough water that you never become thirsty. Drink water or other non-caffeinated, electrolytic beverages and make sure that your drinks are always cool, not room temperature. Adding a lemon slice to water can make plain water more drinkable.
  • Wear light-colored, loose-fitting, breathable clothing made from natural materials such as cotton. Avoid wearing non-breathing synthetic clothing. Wear safety glasses with UV protection, sunscreen and brimmed hard hats.
  • Gradually build up to heavy work. If possible, do the hardest work during the coolest time of the day. Workers who are suddenly exposed to working in a hot environment face additional hazards to their health and safety. New workers and those returning from time away need to be extra careful in making sure they stay hydrated.
  • Take more breaks in extreme heat and humidity. Move to the shade or a cool area such as an air-conditioned building or car when possible, but try not to go in and out of air conditioning too much as it will make it harder for you to adjust to the heat. Use cooling fans whenever possible.
  • Select your lunch carefully. Junk food is high in fat and preservatives and will put a high caloric load on the digestive system. Try eating a bigger breakfast, so you’re not as hungry at lunch. Eat light lunches that include fruits, vegetables and salads.
  • Keep an eye on your co-workers and be alert for signs of heat exhaustion. Early symptoms include lethargy, disorientation, stumbling, dropping tools, slurred speech or unresponsiveness. Heat stroke is a medical emergency requiring a 911 call and immediate cooling.
  • Check your urine frequency and color throughout the day. Water intake is adequate when urine is clear or light yellow. When the desire to urinate is less than twice per day and/or you are producing a dark yellow urine, you may be dehydrated.

By training employees on the early signs of heat exhaustion, taking the proper precautions, and employing tips like the ones listed above, outdoor workers will greatly reduce the risk of heat-related dangers.

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing.  For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Western Specialty Contractors Provides Seven Safety Tips to Protect Construction Workers From Extreme Heat

in Companies/News

Summer is a great time for construction work, but a brutal time for construction workers. Excessive heat and sun exposure pose significant dangers, such as sunburn, dehydration, heat cramps, heat exhaustion and heat stroke. Every year, construction workers become ill on the job and some even lose their lives due to heat exposure.

To protect its workers from the extreme summer heat, Western Specialty Contractors manages a heat illness training program and a safety hotline for its employees.

As part of the program, training is provided to all employees and supervisors who work in high temperatures. Training topics include: how heat can affect the body, how to identify the signs and symptoms of various heat-related illnesses, and what to do if a co-worker is experiencing symptoms of a heat-related illness. Western also regulates the hotter environment by providing water and shade to workers and by having supervisors and safety managers monitor the heat index so that the proper protective measures can be taken.

“It is important particularly during the summer months that outdoor workers drink plenty of fluids to help prevent dehydration, which is the primary cause of heat cramps and heat exhaustion,” said Cameron Samuel, Assistant Safety Director at Western Specialty Contractors.

Cameron, who has training and experience managing the health and safety of outdoor workers, offers the following tips for preventing heat-related illnesses on a construction jobsite:

  • Drink water frequently and drink enough water that you never become thirsty. Drink water or other non-caffeinated, electrolytic beverages and make sure that your drinks are always cool, not room temperature. Adding a lemon slice to water can make plain water more drinkable.
  • Wear light-colored, loose-fitting, breathable clothing made from natural materials such as cotton. Avoid wearing non-breathing synthetic clothing. Wear safety glasses with UV protection, sunscreen and brimmed hard hats.
  • Gradually build up to heavy work. If possible, do the hardest work during the coolest time of the day. Workers who are suddenly exposed to working in a hot environment face additional hazards to their health and safety. New workers and those returning from time away need to be extra careful in making sure they stay hydrated.
  • Take more breaks in extreme heat and humidity. Move to the shade or a cool area such as an air-conditioned building or car when possible, but try not to go in and out of air conditioning too much as it will make it harder for you to adjust to the heat. Use cooling fans whenever possible.
  • Select your lunch carefully. Junk food is high in fat and preservatives and will put a high caloric load on the digestive system. Try eating a bigger breakfast, so you’re not as hungry at lunch. Eat light lunches that include fruits, vegetables and salads.
  • Keep an eye on your co-workers and be alert for signs of heat exhaustion. Early symptoms include lethargy, disorientation, stumbling, dropping tools, slurred speech or unresponsiveness. Heat stroke is a medical emergency requiring a 911 call and immediate cooling.
  • Check your urine frequency and color throughout the day. Water intake is adequate when urine is clear or light yellow. When the desire to urinate is less than twice per day and/or you are producing a dark yellow urine, you may be dehydrated.

By training employees on the early signs of heat exhaustion, taking the proper precautions, and employing tips like the ones listed above, outdoor workers will greatly reduce the risk of heat-related dangers.

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing.  For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Western Specialty Contractors Nearing Completion of Facade Restoration for Future Academy Museum of Motion Pictures

in Companies/News

Crews from Western Specialty Contractors’ Los Angeles and Seattle branches are hard at work performing stone restoration and installing new limestone and granite on the iconic Saban Building, the future home of the Academy Museum of Motion Pictures in L.A. Western is currently complete with 90% of the facade restoration work, which includes making limestone and granite Dutchman repairs, applying waterproofing, repairing window frames, and patching and cleaning the stone. 

Constructed in 1939, the Saban Building is located on Wilshire and Fairfax next to the Los Angeles County Museum of Art campus, and is listed as a Los Angeles Historic-Cultural Monument. The Academy Museum of Motion Pictures is scheduled to open in 2019. Photo courtesy of Western Specialty Contractors.

Western Specialty Contractors Named to List of Top 150+ Privately Held Companies in St. Louis

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Ben Bishop

Western Specialty Contractors is proud to announce that it has been named to the St. Louis Business Journal’s 2018 Top 150+ Privately Held Companies list.

For decades, the St. Louis Business Journal has profiled the top privately held companies based in the St. Louis area, which are ranked by 2017 revenue. Information is also gathered by editors on how much companies on the list have grown, who runs them and what their hiring plans are for the upcoming year.

Western Specialty Contractors ranked 101 out of 200 companies listed on this year’s list, with a reported 2017 revenue of $213.2 million — a 2% increase from the prior year.

Western is headquartered in St. Louis, MO, with 30+ branch locations nationwide and employing 1,200 salaried and hourly professionals. The 103-year-old company is owned and operated by the Bishop family, with Ben Bishop, Sr. serving as Chairman Emeritus and his son, Ben “Butch” Bishop, Jr., serving as Chairman and CEO of the company. Services provided by Western include concrete and masonry restoration, disaster recovery, waterproofing, facade restoration and specialty roofing.

Western started 2018 in growth mode, as reported by the St. Louis Business Journal, with the March acquisition of 125-year-old Western Roofing Co. in Kansas City, MO. The start of 2018 also saw the promotion of Tom Brooks to Chief Operating Officer, following the retirement of Jim Rechtin, Sr. after 46 years with the company.

“We are extremely pleased to make the St. Louis Business Journal’s Top 150+ list once again, and continuing to grow in terms of revenue and market growth,” said Western Specialty Contractors CEO Ben “Butch” Bishop, Jr.

View Western’s listing: www.bizjournals.com/stlouis/news/2018/05/10/top-150-2018-no-101-western-specialty-contractors.html

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Industry Safety Leaders Western Specialty Contractors Launches S-T-E-P-P-S to Re-Evaluate Safety on Changing Jobsites

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Workers reminded to make safe choices during National Construction Safety Week May 7-11

The construction industry is fast-paced and ever-changing. Change can be exciting for workers and their supervisors, but it can also be challenging. Not taking the time to ask the right questions about safety when a job changes can potentially lead to unsafe choices, accidents and delays.

Starting in May, Western Specialty Contractors launched its S-T-E-P-P-S (Stop, Think, Employees, Public, Property, Safety) Program designed to get workers to ask the right questions about safety during job changes and develop the answers that will prevent accidents.

“Since their jobs change every day, Western is requiring that every worker and their foremen STOP and assess their jobsite and tasks for the day as part of their Daily Huddle, then THINK about the process for the day,” said Western Safety Director Eric Olson.

Everyone will be asked three simple safety questions as part of their daily morning meetings:

EMPLOYEES – How can our employees get hurt today? By evaluating the job and asking about the potential hazards, foremen can address any issues immediately and ensure that their crews have the right people, equipment and processes in place to prevent injuries. As the job changes, these answers become even more important. Every type of injury should be considered, even soft tissue ones.

PUBLIC – How can the public and those around us potentially get hurt today? It’s important to note how job changes may impact the public, and to take steps to ensure that those living and working around the workers are not hurt.

PROPERTY – How can workers potentially damage nearby buildings, cars or other forms of property during their activities? As crew members work at heights or with harsh chemicals, they should be considering the proper precautions to ensure that they are not dropping items or spraying chemicals onto nearby property.

SAFETY – Asking these three questions every day should lead to the right answers. It is the foreman’s job to act on these answers and ensure that Western’s safety initiatives are the top priority.

“The worst thing we can do is recognize that there is an issue, but not take the proper steps to prevent accidents,” said Olson. “By asking these three questions, we are starting the process of planning our jobs in such a way that accidents can be prevented. Safety is everyone’s responsibility, and by each person taking an active role in safety planning on the job, we can reduce or eliminate accidents, injuries and property damage.”

An industry leader in workplace safety, Western has evolved its safety programs over its 103-year history from the basic compliance initiatives to advanced programs that address ergonomic and soft tissue injuries. Western has also initiated a climate for safety that empowers employees to proactively take steps to evaluate their own job site activities and correct procedures to prevent accidents.

Western currently boasts an industry-leading OSHA Total Recordable Rate of 1.58, over two full points better than the industry average of 3.8. The OSHA Total Recordable Rate is based on injury and illness rates per 100 workers and is used to evaluate a company’s safety measures. The lower the number, the higher the safety rating.

For more information about Western’s commitment to safety, visit www.westernspecialtycontractors.com/about/safety-commitment/.

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing.  For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Western Specialty Contractors Presents SIUE Construction Management Major Joel Sipe with Scholarship

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Western’s internship/recruitment program exposes college students to careers in specialty contracting

Western Specialty Contractors recently presented Joel Sipe, a sophomore and Construction Management major at Southern Illinois University Edwardsville (SIUE), with a scholarship. Western provides the SIUE School of Engineering’s Department of Construction with a scholarship annually. The awarding criteria and recipient of the scholarship is determined by Department of Construction faculty.

Western Human Resources Director Maria Traina and Region Manager Jim Rechtin, Jr. presented Sipe with the scholarship during the SIUE School of Engineering’s Honors Day on April 15.

To expose college students to careers in specialty contracting and begin developing qualified employees to fill its management positions long-term, Western Specialty Contractors, the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and roofing, recruits candidates from leading construction management colleges and universities across the country for its comprehensive, hands-on internship program.

Those who take part in Western’s internship program have the opportunity to gain much more than traditional work experience. With various levels of opportunities and an individual approach, Western’s interns are exposed to everything from sales and project management to work in the field.

Those who remain in the internship program have great promotion opportunities. Western typically hires 60-70% of internship program participants, and will promote them to a management position on average within five years. Over 85% of Western’s managers have been promoted from within the company.

Initiative and hard work are rewarded with competitive salaries, excellent benefits and a 401K match, and tuition reimbursement, as well as advancement opportunities.

For more information about Western’s college recruiting and internship programs, visit www.westernspecialtycontractors.com/careers/college-recruiting/.

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

PHOTO CAPTION: Pictured from left to right: Western Specialty Contractors Human Resources Director Maria Traina, scholarship recipient Joel Sipe and Western Region Manager Jim Rechtin, Jr.

 

Western Specialty Contractors Working with Renowned Team to Restore Iconic Saban Building in Los Angeles, CA

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1930’s-era Streamline Moderne Building is Future Home of the Academy Museum of Motion Pictures

Western Specialty Contractors branches in Los Angeles, CA and Seattle, WA are teaming up on a project to restore the historic Saban Building (formerly May Company department store) in Los Angeles, CA—the future home of the Academy Museum of Motion Pictures. Western crews are working alongside renowned historic preservation consultant John Fidler, New York Pritzker-Prize winning architect Renzo Piano with Renzo Piano Building Workshop and Gensler, general contractor Matt Construction of Los Angeles, CA, and owner’s representative Paratus Group of New York, NY.

“We work with a lot of great consultants, architects and general contractors, but it’s not every day that we get to work with the country’s leading authorities on historic preservation on such a prestigious project,” said Western’s Seattle Branch Manager Dave Kimble. “We are so honored and excited to have been given the opportunity to work with such a talented team of experts.”

Described by the Los Angeles Conservancy as the grandest example of Streamline Moderne architecture in Los Angeles, the historic May Company store, now called the Saban Building after donors Cheryl and Haim Saban, is undergoing an extensive expansion and renovation to accommodate the Academy of Motion Picture Arts and Sciences’ new museum.

Three glass bridges will connect the existing building to a new eye-catching, 130-foot tall spherical structure made of glass and concrete that will overlook the Hollywood Hills. Scheduled to open in 2019, the 290,000-square-foot, six-story museum will celebrate and explore the history and art of films and filmmaking through exhibition galleries, two state-of-the-art theaters including the 1,000-seat David Geffen Theater, an education studio, a restaurant and cafe, event spaces, and a store.

Western crews are installing new limestone and granite on a portion of the existing building’s facade, making limestone Dutchman repairs, waterproofing and repairing window frames, patching and cleaning stone, installing granite Dutchman repairs and waterproofing portions of the facade.

Constructed in 1939, the Saban Building is located on Wilshire and Fairfax next to the Los Angeles County Museum of Art campus, and is listed as a Los Angeles Historic-Cultural Monument. The iconic building was once the finest department store on the Miracle Mile and is most recognized by its predominant gold-tiled cylinder at the corner of Fairfax Avenue.

For more information about the museum, visit www.academymuseum.org.

Family-owned and operated for more than 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

Western Specialty Contractors Works Night Shift, Establishes Phasing Plan to Repair Three-Level Arkansas Parking Garage

in Companies/News

Parking garages are important structures that require extensive maintenance to minimize damage from environmental stressors and daily wear-and-tear. And when parking is at a premium, contractors must make sure repairs are performed in a timely manner and with as little disruption as possible to drivers.

Such was the case when Western Specialty Contractors – Little Rock, AR Branch restored a three-level parking structure for the Kirkpatrick Plaza office building at 10800 Financial Centre Pkwy. Western was contracted by the property manager, Colliers International, which leases office space ranging in size from 577 to 18,317 square feet at the five-story Kirkpatrick Plaza office building.

Western’s scope of work on the parking garage included replacing caulking in the garage’s exterior precast to precast joints, replacing caulking at the interior concrete columns to the precast panels, patching concrete, replacing caulking in the slab control joints, installing deck coating on the top level of the deck and two-thirds of the second level, coating the exterior of the parking deck and installing structural steel brackets.

The scope of work also included applying an epoxy coating to heavily pitted concrete to level the roughness and create a smoother finish for the deck coating application.

Since parking is at a premium in the area, Western’s crews could not have access to the entire parking garage at one time. Western met with the property manager and an owner representative to establish a phasing plan which allowed Western’s crews to have access to one level of the deck at a time.

Another challenge that Western’s crews faced on the project occurred during the deck coating application process. The material used had a minimum and a maximum temperature range for application. At the scheduled time for the coating application, the temperature exceeded the maximum temperature for application, therefore the deck coating was applied at night when the temperatures were cooler.

Despite the challenges, Western completed the project on time and within budget. Western crews worked over 3,000 hours and applied approx. 44,000 square feet of deck coating and 12,000 lineal feet of caulking to get the job done.

Family-owned and operated for over 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry and concrete restoration, waterproofing and specialty roofing. For more information about Western Specialty Contractors, visit www.westernspecialtycontractors.com.

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